Courtney Melanson

Courtney Melanson's work experience began in 2006 as an Inside Sales Representative at Eyetel Imaging. Courtney then worked as a Business Development Consultant at Staples Business Advantage from 2009 to 2011, consistently achieving sales targets and earning recognition as a top performer.

In 2011, Courtney became an Account Manager at Forrester Research, where they managed existing clients and developed strategic partnerships to sell Forrester solutions.

From 2013 to 2016, they served as an Account Manager at Bridgeway Benefit Technologies, focusing on improving the benefits administration experience for Taft Hartley customers and optimizing office efficiency. In 2016, Courtney transitioned to the role of Customer Experience Manager at Bridgeway Benefit Technologies, where they continued to grow and manage key customer relationships. Most recently, they took on the role of Senior Customer Experience Manager, driving strategic direction for customer benefits administration software and successfully resolving escalations.

Courtney Melanson holds a Bachelor of Science degree in Business and Marketing from Towson University. The dates of enrollment and completion of the degree are not provided.