Lauren A. Milly

Lauren A. Milly has over 10 years of work experience. Lauren A. is currently working as a Business Analyst at Bridgeway Benefit Technologies since September 2020. Prior to that, they worked at Benefitfocus for 7 years, holding various positions. From September 2018 to September 2020, they were an Integration Solutions Consultant, where they reviewed customer requests and developed strategies to fulfill them. From July 2016 to September 2018, they served as a Customer Success Manager, building relationships with clients and providing ongoing support. From April 2015 to July 2016, they worked as a Manager, focusing on client relationships and ensuring smooth account transitions. From July 2014 to March 2015, they were a Team Lead, liaising with clients and overseeing relationships with HR administrators. Lauren A. also had experience as an Application Analyst and Application Consultant, where they communicated with clients and supported them in using online benefit enrollment applications.

In addition to their work at Benefitfocus, Lauren has previous work experience. Lauren A. worked as a Front Desk Clerk at Shem Creek Inn from July 2012 to October 2013. Before that, they were a Bookseller at Half Price Books from December 2011 to June 2012. Lauren also gained early work experience as a Customer Service/Operations Representative at Republic Services from May 2007 to August 2008.

Lauren A. Milly completed their Bachelor of Arts (B.A.) degree in English Language and Literature/Letters from Grove City College. Lauren A. attended the college from 2007 to 2011. In 2020, they pursued a Graduate Certificate in Technical and Scientific Communication from the University of Minnesota, which they completed in 2021.

In addition to their degrees, Lauren A. Milly obtained a certification in Social/Behavioral or Humanist Research Investigators and Key Personnel from the CITI Program, A Division of BRANY, in February 2021.