Julie Detro

Julie Detro is a seasoned professional in contact center operations, currently serving as the Senior Director of Contact Center Operations at Bright Horizons since June 2008. Julie has held several leadership roles within the company, including Director and Senior Manager of the Care Advantage Program, as well as Program Manager for the Back-Up Care Advantage Program and Provider Accounting Manager. Prior to Bright Horizons, Julie worked at Work Options Group from December 2004 to June 2008, serving as an Accounting Associate and Customer Service Specialist. Julie's academic credentials include a Bachelor's Degree in Business Administration and Management from Regis University, completed in 2015, and an Associate of Arts in Business Administration and Management from Front Range Community College, earned in 2002.