Jessica Hillegass has extensive experience in the financial industry and has held various roles throughout their career. Jessica is currently the Head of Annuity Product Development at Brighthouse Financial, a position they assumed in October 2021. Prior to this, Jessica worked at Prudential Financial as the Director of Variable Annuities Product Development from February 2019 to October 2021.
Before joining Prudential Financial, Jessica was with Lincoln Financial Group, where they worked for over 15 years. Their roles at Lincoln Financial included Annuity Product Manager, Business Analyst, Performance Development Consultant, and Customer Service Representative. As Annuity Product Manager, they were responsible for developing and implementing new annuity products and enhancements while maintaining profitability requirements. As a Business Analyst, they supported multiple areas of the organization by providing product and system expertise and assessing impacts to business areas. Additionally, Jessica trained and mentored employees in their role as a Performance Development Consultant and provided customer service as a Customer Service Representative.
Prior to their time at Lincoln Financial, Jessica worked as an Assistant Branch Manager at Peoples Federal Savings Bank. In this role, they supervised and trained tellers and customer service representatives, provided direct service to customers, and managed various administrative tasks.
Overall, Jessica Hillegass has demonstrated expertise in annuity product development, business analysis, training, and customer service throughout their career in the financial industry.
Jessica Hillegass attended International Business College from 1998 to 1999, where they obtained an Associate's degree in Business Administration, Management, and Operations. Jessica later pursued their Bachelor's degree in Organizational Leadership at Indiana Institute of Technology from 2008 to 2010.
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