Michael Pooler

Michael Pooler has accumulated significant experience in customer service and operational roles across various industries. Currently serving as a Customer Service Agent at Brightline Trains since August 2023, Michael previously worked as a Ramp Agent for Southwest Airlines from March 2022 to August 2023. Prior to this, Michael spent two decades as a Cast Member at Walt Disney World, from January 2002 to March 2022. Michael's educational background includes completing studies at Northshore High between 1997 and 2001.