BrightStar Credit Union
German Crisanto is an experienced professional in customer service and operations management with a career spanning over two decades. Currently serving as a Contact Center Analyst at BrightStar Credit Union since September 2015, German has a proven track record in analyzing customer satisfaction data and improving service quality. Previous roles at Convergys Corp. - AT&T Wireless included Business Operations Analyst, where recommendations were made based on customer feedback, and Sr Associate Call Quality and Operations Performance, focused on enhancing customer service standards. German began the career at Convergys as a Team Leader Coach, managing a team of 15 to 20 representatives. Education includes completion of multiple business management certificates from Broward College and a high school diploma from Saint Mary of Fatima in Lima, Peru.
BrightStar Credit Union
BrightStar Credit Union is unmatched in providing quality financial services to our members. We are among the largest credit unions in South Florida with over 58,000 members and over half a billion in assets.