Ella Foshay-Rothfeld

Director, Customer Success Operations at brightwheel

Ella Foshay-Rothfeld has extensive work experience in various roles and industries.

At brightwheel, they are currently employed as the Senior Manager of Customer Success Operations, a position they have held since October 2022. Prior to this, they worked as the Senior Manager of Customer Onboarding from July 2021 to September 2022, and as the Manager of Customer Onboarding from April 2020 to July 2021.

Before joining brightwheel, Ella served as a Fellow at InSITE from February 2017 to May 2018. In this role, they held the position of VP of Special Projects and engaged in consulting engagements, focusing on new product development, audience analysis, sales strategy, and industry analysis for various companies.

In 2014, Ella joined Catchafire, where they held several roles. Ella worked as the Director of Enterprise Sales and Account Management from March 2015 to August 2016. Prior to this, they served as a Sales Team Lead from May 2014 to March 2015, and as a Partnership Manager from January 2014 to May 2014.

Ella also has experience as an Independent Education Consultant. From June 2012 to January 2014, they worked as a Consultant in Education Management and Instruction.

Early in their career, Ella worked at Teach For America. Ella held various roles including Managing Director of Program from 2010 to 2012, Program Director from 2008 to 2010, Corps Member Advisor from February 2008 to August 2008, and 4th Grade Teacher and Teach For America Corps Member from 2006 to 2008.

Overall, Ella Foshay-Rothfeld has a diverse background with experience in customer success operations, onboarding, consulting, sales, account management, education management, and instruction.

Ella Foshay-Rothfeld obtained a Master of Business Administration (MBA) degree from Columbia Business School in 2018. Prior to that, they completed their Bachelor of Arts (B.A.) in English and Comparative Literature at Columbia University. Details about their tenure at Taft School and Chapin School are not provided.

Links

Previous companies

Catchafire logo
Teach For America logo

Timeline

  • Director, Customer Success Operations

    January 1, 2024 - present

  • Senior Manager, Customer Success Operations

    October, 2022

  • Senior Manager, Customer Onboarding

    July, 2021

  • Manager, Customer Onboarding

    April, 2020

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