Senior Project Delivery Manager

About BriteCore

BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software  unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals.

Trusted by over 90 insurers across North America, BriteCore’s award-winning policy administration solution enables midsize Carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest insurers. We love great technology and insurance and it shows in every aspect of our solution.

This is a fully remote based role, however candidates must be located in the US, with a preferred location of eastern or central time zones.

Summary

BriteCore is seeking a dynamic and experienced Senior Project Delivery Manager to lead the accelerated implementation of our configuration/SaaS-based Property and Casualty (P&C) Policy Administration System (PAS). You will be the driving force, persuading customers to expedite the provisioning and sign off on accurate rating, policy, integration, and lifecycle configuration information and then fully engage in training and validation. You will develop and drive detailed project plans, timelines, and resource allocation, providing effective communication and coordination throughout the accelerated project lifecycle to ensure milestone achievement.

This position is ideal for someone with strong project management, P&C implementation expertise, and a passion for transitioning to modern technology. If you're ready to make an impact and thrive in a dynamic environment, we’d like to chat with you.

What you’ll do 

• Lead the end-to-end implementation of BriteCore’s PAS, ensuring alignment with accelerated 4-9 month project goals, timelines, and budget constraints

• Work as the key point of contact with our largest clients, providing a world class experience by forming trusting relationships, setting expectations, and preventing scope creep or changes during the configuration and validation phases to minimize implementation delays and control costs

• Collaborate with cross-functional teams, including: product owners, engineering, QA, and key business stakeholders to define and drive business requirements, project scope, objectives, and deliverables in order to provide optimal value to our clients end-users

• Develop and maintain detailed project plans, timelines, and resource allocation, ensuring effective communication and coordination throughout the accelerated project lifecycle

• Optimize implementation processes to reduce costs and timelines while ensuring high-quality deliverables, resulting in happy and referenceable customers

• Interface with and report progress to executives at BriteCore and the customer, providing regular updates and insights into the accelerated project's status

• Manage team resource allocation across projects, ensuring milestone achievement, and tracking actual effort to accurately schedule and resource future projects

• Facilitate meetings that lead to actionable outcomes and decisions with follow-up communication including a summary of decisions, next steps, and assigned responsibilities

• Manage, communicate, and escalate potential risks and challenges transparently, outlining mitigation strategies

• Up to 25% of domestic overnight travel is required for this role

What you’ll bring

• Bachelor’s Degree in Computer Science, Management Information Science (MIS), Business or related field

• 7+ years of experience leading complex implementation projects

• 5+ years of hands-on experience working in the P&C space

• PMP or similar project management certification

• Experience using project management solutions like Wrike

• Exceptional leadership, communication, and interpersonal skills

• Proven ability to manage customer relationships, set expectations, and persuade customer engagement

• Superior organizational skills and a strong attention to detail

• Professional demeanor in stressful situations

• Excellent verbal and written communication skills

• Scrappy, comfortable working in a fast-paced startup environment and learning as you go

Bonus points

• Experience working at a startup company

• Experience creating complex P&C rating structures

• Experience coding in Python

Life at BriteCore

We take pride in our dynamic, diverse team, unified by shared values of community, integrity, grit and impact. We love what we do and the people we do it with, which is why we welcome every individual, provide them with equal opportunity irrespective of their race, color, national origin, religion, age, gender identity, sexual orientation, veteran, disability or any other legally protected rights that one has.

We offer great benefits including: medical, dental, vision, 401K (with company match), disability coverage, unlimited PTO, fully paid parental leave and more.