Sara-Jane Potterton

Sara-Jane Potterton is an experienced professional in the travel and customer service industries, currently serving as a Key Account Executive at British Airways Holidays since September 2014. In this role, Sara-Jane is part of the Product Delivery and Strategy team, focusing on wholesaler partner accounts and chain hotel partnerships. Previously, Sara-Jane held various positions at lowcosttravelgroup, including Customer Relations Executive and Customer Services Team Leader, where responsibilities included supervising customer service teams and managing customer relations through multiple channels. Sara-Jane's career began at Servisair as a Passenger Service Agent, and educational background includes studies at Central Sussex College and Sackville School.