Hadde Kordab

Hadde Kordab has extensive experience in performance management and operational excellence, with a career spanning over 18 years in prominent roles at British Gas and Telefónica UK. Currently serving as a Performance Manager at British Gas since March 2015, Hadde leads a team focused on enhancing operational performance through data-driven insights and change initiatives. Previous positions include Performance Delivery Manager and Senior Resource Planning Manager, where Hadde developed impactful relationships and strategies to meet service targets. Earlier roles at Telefónica UK included Senior Performance Analyst and Real Time Analyst, emphasizing performance monitoring and resource allocation in contact centers. Hadde holds a Master's degree in Design and a Bachelor of Arts in Graphic Design from the University of Leeds, complemented by a B-Tech National Diploma in Art & Design from Loughborough University School of Art & Design.