Mihai Rusu has extensive experience in customer service and sales, serving as a Team Supervisor and Customer Service Advisor at British Gas since June 2017. Prior roles include New Business Agent at MITCHELL FARRAR GROUP, where responsibilities involved setting up PPI claims and achieving KPI targets, and Sales Advisor & Trainer at Nams Marketing, focusing on promoting and selling Dead Sea products. Additionally, Mihai held positions such as Junior PR Manager at Adservio, Marketing Manager and Advertising Sales Executive at CiTV, and New Business Sales Executive at Prima Fashion. Mihai holds a Bachelor's degree in Marketing from Universitatea „Alexandru Ioan Cuza” din Iași, earned in 2011.