Nicola Johnson

Nicola Johnson possesses extensive experience in change delivery and transformation management at British Gas, where roles have included Senior Change Delivery Manager, Transformation Manager, and Head of Shared Services since joining in May 2000. Notable contributions involve program support for aligning common operating models with a Tier 1 Supplier and coordinating solutions to meet business objectives. Prior experience at Direct Legal & Collections spanned client services and various operational management roles from 1996 to 2000. Educational background includes attendance at Magdalen College School Brackley from 1987 to 1994.