Priyan Thirumaran

Priyan Thirumaran is a Product Analyst currently employed at British Gas since November 2023, where responsibilities include leading the design and delivery of new Chatbot features, performing user acceptance testing, coordinating bug fixes, and monitoring performance through dashboards. Prior experience includes a Product Analyst role at Fnality International, where Priyan authored product governance documents, remediated operational manuals, facilitated testing, and chaired agile ceremonies. At NatWest Group, Priyan analyzed customer spending data and collaborated with stakeholders on product opportunities, crafted user stories, and tracked product performance. Additionally, Priyan completed a Technology Graduate Scheme, rotating through three roles focused on web experience management, strategy analysis, and project analysis. Education includes an MSc in Engineering Business Management from the University of Bath and a BEng in Chemical Engineering from Heriot-Watt University.