Leslie Gomez

Leslie Gomez is a seasoned professional with a diverse background in workforce management and operations across several organizations. Currently serving as a Workforce Management Analyst at Broadway Bank since October 2019, Leslie previously held the position of Senior Operations Manager at TaskUs and has extensive experience in program management at ConvergentUSA, where roles included Program Manager and Assistant Program Manager. Prior to these roles, Leslie was a Senior Operations Manager at Alorica following the acquisition of West Corporation's division, and had a longstanding career at West Corporation from October 1995 to April 2013 in various capacities, including Sales Manager/Client Operations Manager and Account Executive. Throughout this career, Leslie has demonstrated a commitment to leadership, operational excellence, and staff development, directly supporting over 150 employees and ensuring high accuracy and timeliness in service delivery.