Zoe W.

Zoe W. is a seasoned IT professional with extensive experience in service delivery and management across various organizations. Currently serving as Service Delivery Manager at Brodies LLP since February 2023, Zoe previously held key roles including Head of IT Service Management at Disclosure Scotland and multiple positions at EY, where responsibilities encompassed major incident management and transition processes. Enhanced by a strong foundation in service desk operations from the UK Government and local government roles, Zoe has consistently driven improvements in service delivery, project management, and stakeholder relationships. Zoe’s academic background includes a degree in Humanities from Nottingham Trent University.