Anurag Sharma

Anurag Sharma has a diverse work experience that spans over two decades. Anurag is currently serving as the Head - Technical Support at BrowserStack since December 2020. Prior to this, they worked as the Director - Customer and Product Support at Unbxd Inc from January 2019 to November 2019.

From 2016 to 2018, Anurag Sharma held the position of Sr. Manager - Product support at Plivo. Before that, they worked at Microsoft for several years in various technical support roles. Anurag served as a Technical Account Manager from April 2015 to October 2016, where they managed and grew key premier customer accounts for Microsoft Services. Before that, they were an Escalation Engineer, delivering product support for Microsoft Azure Platform and acting as a global escalation point on SME areas. Anurag also worked as a Support Escalation Engineer, providing product support on SQL Server, and as a Support Engineer, delivering product support on SQL Server and contributing to the internal support knowledge base.

Anurag Sharma's earlier work experience includes roles at Synova, Infohealth Limited, Ind Medica Ltd., and Gateway Infosys Ltd., where they gained significant experience as a Software Engineer and a Project Lead, working on various software development projects, including those in the healthcare sector.

Anurag Sharma completed a Bachelor of Computer Applications degree in Computer Software Engineering from Devi Ahilya Vishwavidyalaya from 1997 to 2000. Anurag then pursued an Executive MBA degree in Business Administration and Management from the Indian Institute of Management, Kozhikode from 2018 to 2021. In addition to their formal education, Anurag also obtained certifications such as "Unlocking Information Security: Part Ⅱ" from Tel Aviv University in July 2020 and "DIPLOMA IN ADVANCE COMPUTING" from CDAC, Indore in August 2000. Anurag also has certifications from Microsoft as a "MICROSOFT CERTIFIED IT PROFESSIONAL DEVELOPER" and a "MICROSOFT CERTIFIED PROFESSIONAL DEVELOPER," although the specific dates of obtaining these certifications are unknown.