Bobby Roncesvalles

Bobby Roncesvalles has a diverse work experience spanning multiple industries. In 2012, they started their career as a Technical Support Specialist at HP, where they provided technical assistance until December 2012. From December 2012 to November 2015, Bobby worked at Verizon as a Product Trainer and later as a Technical Support Specialist 2.

In 2015, Bobby joined UnitedHealth Group as a Resolution Specialist, resolving customer issues and ensuring their satisfaction. Bobby also briefly served as a Mentor in the organization.

Starting in November 2016, Bobby worked at Benefitfocus in various roles including Business Analyst, Customer Success Support, and Renewal Specialist. It was here that they gained skills in analyzing business requirements and providing support to customers.

In early 2019, Bobby joined Crisalix as a Customer Success Manager, where they managed customer relationships and ensured their success until June 2019. Bobby then moved on to BSD (Build Something Different) Education as an Education Technology Support Specialist, providing technical support to enhance educational technology.

Overall, Bobby's work experience showcases their adaptability and proficiency in technical support, customer success, and business analysis roles.

Bobby Roncesvalles completed their Bachelor of Science in Nursing degree from Nueva Ecija University of Science and Technology. Bobby pursued this program from 2006 to 2010, focusing on Registered Nursing/Registered Nurse as their field of study.