Alan Shanley

Alan Shanley has extensive work experience in the telecommunications industry. Alan began their career at 3Com Technologies in 2000, where they served as the EMEA Operations Manager for logistics and fulfillment until 2005. Afterward, they joined BT Ireland and held various leadership positions, including Service Delivery Control Manager from 2005 to 2008, Head of Service Delivery from 2008 to 2012, Head of Engineering Design & Planning from 2012 to 2014, and Director of Networks from 2014 to 2020. Most recently, they served as the Director of Customer Service. Alan's expertise encompasses customer service, network management, engineering design, and service delivery.

Alan Shanley attended James St CBS Dublin from 1989 to 1994, where they obtained a Diploma in Business and Finance. Following this, from 1994 to 1996, they attended Ballyfermot Senior College, although no degree or specific field of study information is available for this period.