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Nicholas Kowalski

Senior Helpdesk Engineer at BT Partners

Nicholas Kowalski is a seasoned technology professional with extensive experience in cybersecurity and technical support. Currently serving as a Senior HelpDesk Engineer at BT Partners, Nicholas focuses on enhancing security infrastructures for a diverse client base while addressing vulnerabilities and compliance gaps. Additional roles include Remote English Essay Editor and Tutor at PalmDrive Inc., and previous positions as Technical Systems Administrator and End User Support Level II at Advocate Aurora Health. Nicholas possesses a strong background in managing IT operations, ensuring secure system deployments, and providing technical support in healthcare and financial environments. Educated in International Business from Loyola University Chicago, Nicholas combines technical expertise with strong communication and problem-solving skills.

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Chicago, United States

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BT Partners

Business Technology Partners, LLP ("BT Partners"​) is a full-service technology company with more than 30 years serving the small-medium business (SMB) market. As a leading US reseller of mid-range ERP business software and provider of executive analytics and managed services, BT Partners is dedicated to providing practical and economic solutions for the manufacturing, wholesale distribution and professional services industries. Committed to a forward-thinking approach in tackling practical business challenges, BT Partners remains focused on cutting-edge technologies and shares its experiences with over 1,000 business systems to ensure ongoing client success. BT Partners' range of services includes the sale, implementation & support of ERP business software including Syspro and Sage Intacct; network and infrastructure assessments; performance management tools; web, ecommerce and application development; and related project management services.