Gerda Joņina

Distance Sales Department Director at BTA Baltic Insurance Company AAS

Gerda Joņina's work experience includes various roles in different companies. Gerda started their career in 2006 as a Front Desk Receptionist (senior) at Reval Hotels, where they demonstrated skills in customer service and reservation management. In 2009, they joined BTA Baltic Insurance Company AAS as a Telemarketing (senior) specialist, achieving sales targets and providing high-quality service to customers. Gerda gradually took on more responsibilities and positions within the company, including Head of Customer Support service department and Head of Telemarketing division. In their most recent role as Distance Sales Department director, they lead a team and focuses on achieving financial goals and maintaining communication standards. Throughout their work experience, Gerda has shown strong leadership, sales, and communication skills.

Gerda Joņina completed their Bachelor's degree in History at Latvijas Universitate from 2006 to 2008. Following their undergraduate studies, they pursued a Master of Business Administration (M.B.A.) at the same institution, with no specified end year.

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Timeline

  • Distance Sales Department Director

    April, 2021 - present

  • Head Of Customer Support Service Department

    February, 2015

  • Head Of Telemarketing Division

    March, 2011

  • Telemarketing (senior)specialist

    August, 2009

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