Cathleen Doorenbosch

Cathleen Doorenbosch has a strong background in customer care and customer experience management. Cathleen currently holds the position of Vice President of Customer Care at Bumble, starting in 2022. Prior to that, they worked as the Vice President of Customer Experience at Pollen from 2021 to 2022. From 2018 to 2021, they held various roles at Deliveroo, including Global Director of Customer Care Operations, Director of Service UKI/Europe, and Head of Shared Services - Benelux and France. Before that, they worked at Apple from 2016 to 2018, focusing on performance culture and talent development. Cathleen also has experience in global customer care operations and contact center management from their time at Prometric, starting in 2003 and working until 2016.

Cathleen Doorenbosch earned a Bachelor of International Business degree from Flinders University between 1996 and 1999. Later, from 1999 to 2001, they pursued an MBA in International HR at the University of Hull.