Emerald Callahan

Emerald Callahan has extensive work experience in customer success management and business development. Emerald started their career at bunny.net in 2022 as a Customer Success Manager, where they managed a portfolio of international enterprise accounts and contributed significantly towards the expansion of customer success. Emerald ensured high levels of customer satisfaction and retention through proactive communication and relationship-building. Emerald also collaborated cross-departmentally to identify opportunities for targeted account-based marketing campaigns and analyzed customer data to provide business insights.

Prior to bunny.net, Emerald worked at The Association of Junior Leagues International, Inc. from 2019 to 2022, where they held various roles such as Assistant Manager, League Services, Assistant Coordinator, Membership, and Office Administrative Assistant. Emerald gained experience in managing league services, coordinating membership, and providing administrative support.

Emerald also has experience as a Leadership Council Member and Health Educator at Peer Health Exchange from 2016 to 2018. Emerald was responsible for promoting health education and serving as a community leader.

In 2017, Emerald worked as a Project Coordinator/Intern at BETTER ANGELS SOCIETY, INC. where they provided logistical support for a panel event and facilitated collaboration with various organizations.

Emerald started their career as a Fellow at Brad Schneider for Congress, Illinois 10th Congressional District in 2016, and prior to that, they worked as a Tutor at America Reads and Counts NYU, providing academic assistance to students.

Emerald's work experience showcases their skills in customer success, business development, project coordination, and leadership.

Emerald Callahan holds a Bachelor of Arts (B.A.) degree in Sociology and History, Pre-Law from New York University. Emerald attended New York University, although the specific start and end years are not provided. Before attending university, Emerald Callahan graduated from Zion-Benton Township High School in 2015, where they earned their diploma. In addition to their academic achievements, they have obtained several certifications. Emerald received the DELF Fran\u00e7ais Niveau B2 du Cadre europ\u00e9en commun de r\u00e9f\u00e9rence pour les langues certification from France \u00c9ducation international in April 2023. Emerald also obtained the DELF Fran\u00e7ais Niveau B1 du Cadre europ\u00e9en commun de r\u00e9f\u00e9rence pour les langues certification from the same institution in May 2022. Additionally, Emerald Callahan completed a certification course titled "Power BI: Dashboards for Beginners" from LinkedIn in September 2021.