Sue Negus has a wealth of experience in customer experience and business change leadership roles, spanning across various industries such as finance, government, and retail. With a strong focus on customer support services and operational efficiencies, Sue has held leadership positions at companies like Bupa Global, Legal & General, and The Pensions Regulator. Sue's career highlights include leading transformation programs, implementing new customer service units, and driving revenue growth through telesales operations. Sue holds a background in leadership roles within call centers, business development, and customer relations. With education from Crawley College and North Tyneside College, Sue has a solid foundation in customer-focused strategies and operational management.
May, 2022 - present
July, 2021
January, 2021
May, 2017
Global Head Of Customer Experience And Service at Allianz Trade
Global Head of Customer Experience at Olala Homes
Global Head Of Customer Experience. Digital, Marketing And Omnichannel. at Cepsa
Global Head Of Customer Experience at ENGIE Energy Access (Africa)
Global Head of Customer Experience at Freelancer
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