Sumeya Moosa

Sumeya Moosa is an experienced Customer Operations Manager at Bupa since April 2012, where leadership includes managing teams to enhance operational performance in People Administration services. Prior roles at Bupa include People Administration Manager, Service Team Manager for Mental Health, and Customer Relations Manager, focusing on team development, compliance, and customer journey optimization. Previous experience at E.ON as a Team Manager and Section Manager involved leading teams to achieve sales and service excellence in the Prepayment department. Educational background comprises a Bachelor's degree in Economics & Policy from The Manchester Metropolitan University and A Levels in Economics, Business Studies, and Religious Studies from The Sixth Form Bolton.