Julien Garcia

Julien GARCIA is a seasoned professional with extensive experience in customer operations, technology strategy, and innovation management. Currently serving as Customer Operations Manager at Pivot since August 2025, Julien focuses on optimizing source-to-pay processes through advanced AI-driven tools. Prior roles include Tech & Product Manager and Strategy & Innovation Consultant at HighCo Group, where Julien managed tech roadmaps, developed no-code solutions, and led digital transformation initiatives in the retail sector. Additional experience includes an Innovation Project Manager position at Nestlé and a Business Development role at Square1 Software, among others. Julien holds an MSc in Management from emlyon business school and has further qualifications in digital product management and entrepreneurship.