Allen Cao is an experienced professional with a strong background in research management, customer service, and operations. Currently serving as the Expert Research Manager at Business Connect China Inc since April 2013, Allen specializes in providing expert consultation and market intelligence for clients navigating the Chinese market. Prior to this role, Allen worked as a Customer Service Supervisor at LM Excel International, where responsibilities included developing tailored programs and delivering exceptional service to partners in the warranty solutions sector. Earlier experience includes serving as an Operations Supervisor at Shanghai Haier Group. Allen holds a degree from Fudan University, completed in 2006.
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