Areanna Lakowske

Customer Experience Analyst at Businessolver

Areanna Lakowske, M.A. has a diverse range of work experience. Areanna is currently working as a Customer Experience Analyst at Businessolver. In this role, they are responsible for managing customer experiences and ensuring satisfaction.

Prior to their current position, Areanna worked as a Patient Experience Coordinator at Prevea Health from 2018 to 2022. In this role, they developed strategic plans for patient experience programs, conducted data analysis, and provided training and coaching to staff members. Areanna also implemented a recognition program for employees and collaborated with the leadership team to achieve organizational goals.

Areanna has also served as an Adjunct Professor at Presbyterian College, where they developed and taught a course on Industrial Organizational Psychology, focusing on topics such as research methodology, data analysis, and organizational communication.

Before that, they worked at Fastenal Company as a Customer & Employee Research Analyst. In this role, they oversaw survey creation and implementation, analyzed survey data using statistical methods, and presented recommendations to senior leadership.

Areanna also has experience working as a Consultant/University Collaboration at the University of Minnesota Duluth, where they collaborated with a local hospital to improve their hiring process. Additionally, they worked as an Intern/Consultant at Successence & HumanBrandsources, assessing employees and developing training programs for HR.

Areanna has also held roles as a Bookstore Attendant at The Phoenix Bookstore, a Research Assistant at the Language Learning Lab, and a Recreation Assistant at Fort McCoy (Military Base).

Overall, Areanna Lakowske, M.A. has a strong background in customer experience, data analysis, training, and strategic planning, making their a valuable asset to any organization.

Areanna Lakowske, M.A. began their education at Sparta High School from 2005 to 2009, where they completed their high school education. Following that, they attended the University of Wisconsin-Green Bay from 2009 to 2013, earning a Bachelor of Science (B.S.) degree in Psychology. Areanna then pursued further education at the University of Minnesota Duluth from 2014 to 2016, where they obtained a Master's Degree in Industrial and Organizational Psychology.

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