Shawn Serwinowski

Client Services Lead at Businessolver

Shawn Serwinowski, MBA, has a diverse work experience spanning various roles and industries. Shawn currently serves as a Client Services Lead at Businessolver since May 2023, responsible for managing client relationships. Prior to this, Shawn worked as an Operations Business Analyst at Businessolver from August 2021 to May 2023, where they analyzed and improved operational processes.

Before joining Businessolver, Shawn worked as an ETL Analyst at Liazon from August 2019 to August 2021, specializing in data extraction, transformation, and loading. Prior to that, they held multiple roles at UnitedHealth Group from January 2012 to August 2019. Shawn served as a State Compliance Manager from August 2015 to August 2019, ensuring compliance with state regulations. Before that, Shawn worked as a Claims Processor, responsible for processing claims, and as an On The Job Trainer, facilitating employee training and development.

Shawn's earlier roles include serving as a Relationship Banker at First Niagara Bank from July 2009 to November 2010, where they managed customer relationships and provided financial services. Shawn also worked as a Relationship Banker at Citizens Bank from January 2009 to July 2009.

Overall, Shawn Serwinowski's work experience demonstrates their ability to adapt to different roles and industries, their expertise in operations and client services, and their proficiency in compliance and finance.

Shawn Serwinowski, MBA has a Master of Business Administration (MBA) degree with a concentration in Health Care Management from Clarkson University Graduate School. Prior to obtaining their MBA, they earned a Bachelor of Science (BS) degree in Health Services Administration from SUNY Canton. Shawn also holds an Associate's degree in Criminal Justice from Erie Community College. In addition to their degrees, Shawn has obtained certification as a Nursing Home Administrator from the New York State in December 2018.

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Timeline

  • Client Services Lead

    May, 2023 - present

  • Operations Business Analyst

    August, 2021