Wendy McFadyen

Wendy McFadyen is an accomplished professional with extensive experience in operations and customer service management across various sectors. Currently serving as the Head of Enrolment Operations for Busy Bees Early Learning, Wendy has demonstrated a strong ability to enhance efficiency and performance through the development of a new enrolment operating model. Prior roles include Operations Lead at Macquarie Group, where Wendy led a multi-state financial team to exceed key performance indicators, and Customer Experience Program Lead at Logan City Council, managing responses to natural disasters and improving team output quality. Wendy’s earlier positions also include significant contributions to customer service improvement and revenue growth in organizations such as Uniform Management Services and British Telecommunications. Educational qualifications include a Diploma in Management from TAFE Queensland and an HNC in Business Administration from Inverness College.