Dimitri Bannikoff

Senior Customer Support Manager | Team Lead Customer Support at BusyLamp - An Onit Company

Dimitri Bannikoff has a diverse work experience. Dimitri started their career at Flip4New as a Tech Employee from September 2010 to August 2011. Dimitri then worked at Apple as a Genius from September 2011 to August 2019. During their time at Apple, they also briefly served as a Quality Assistance in June and July 2015. In 2019, Dimitri joined BusyLamp as an IT Service Manager and Technical Support Engineer. Dimitri later advanced to become a Senior Customer Support Manager and Team Lead Customer Support, starting in March 2022.

Dimitri Bannikoff attended the Ökonomisches Handelinstitut Winniza der Staatlichen Ökonomischen Handeluniversität Kiew from 2000 to 2005, where they obtained a degree in Manager-Ökonom with a focus on Management der Außenwirtschaftstätigkeit. In addition, they have obtained several certifications, including Jira Service Desk Grundkurs from LinkedIn in 2020, Windows 10: Troubleshooting im IT-Support 1 – Hardware-Komponenten, Benutzerkonten from LinkedIn in 2020, Apple Certified Support Professional from Apple in 2015, and Apple Certified Macintosh Technician from Apple in 2011.

Links

Timeline

  • Senior Customer Support Manager | Team Lead Customer Support

    March, 2022 - present

  • IT Service Manager | Technical Support Engineer

    September, 2019

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