Jordan Zolan

Jordan Zolan has a diverse work experience spanning various industries. Jordan started their career as a Server at various establishments from August 2002 to November 2014. Later, they worked as a Senior Account Executive at The Morris + King Company from July 2012 to September 2014.

Moving forward, they joined the Canadian Consulate in March 2015, where they worked on foreign policy and diplomacy services, focusing on energy and the environment. Jordan played a key role in creating advocacy events and implementing campaigns to promote Canadian interests in the energy sector. In addition, they worked on energy research, community outreach, speech writing, communications, event planning, and government/public affairs tasks.

Jordan Zolan then joined Swiss Post Solutions as a Client Services Manager from July 2016 to March 2018, where they managed client services and operations.

From April 2017 to May 2019, they worked as a Freelance Communications Manager for Victims2Victory, an organization providing resources and mentors to inner-city youth through the arts. Jordan was responsible for overseeing external communications, including website content, social media, newsletters, and press releases.

In December 2017, Jordan Zolan also worked as a Communications Manager at Nana's Kitchen THC & CBD until May 2019.

From June 2018 to May 2019, Jordan Zolan worked as a Manager at Rock Sugar, a high-end Pan-Asian concept from Cheesecake Factory, Inc. Jordan efficiently managed front-of-house staff and operations, coordinated private events, trained new staff, ensured a positive guest experience, and handled guest and staff disputes.

In May 2019, Jordan Zolan joined Bicos Hospitality as an Assistant General Manager at Gus's BBQ, where they successfully ran the restaurant, managed staff and operations, recruited and developed talent, implemented new systems and analytics, and designed a weekly magazine for informing the staff.

Most recently, Jordan Zolan worked at ButterflyMX® as a Senior Client Success Manager. Jordan managed a portfolio of 900+ accounts totaling $3 million in ARR, onboarded new accounts, promoted product offerings, resolved critical issues, and conducted cross-departmental staff meetings. Jordan also mentored a team of client success managers, improved customer satisfaction, and grew mobile app usage by 40%.

Jordan Zolan completed a Bachelor of Arts degree in Communication at the University of Massachusetts Amherst from 1998 to 2002. Later, from 2014 to 2016, they pursued a Master of Science (M.S.) degree in Global Affairs, specializing in Energy and Environmental Policy, at New York University.