Nikhil Kumar Singh

Nikhil Kumar Singh is an experienced product manager and user experience professional with a strong background in data analysis and customer retention strategies. Currently serving as a Product Manager Fellow at NextLeap since August 2023, Nikhil previously held the position of Assistant Manager - User Experience at BYJU'S, where analytical skills were applied to conduct extensive data analyses using Tableau and Power BI, leading to impactful insights for senior management. Nikhil also contributed as a Customer Retention Analyst at BYJU'S, achieving significant reductions in customer churn and complaints while enhancing overall satisfaction. Earlier experience includes freelance mathematics tutoring at Meritnation.com and roles in leadership and partnership at Model Club B.I.T. Sindri and Internshala. Nikhil holds a Bachelor of Technology in Civil Engineering from BIT Sindri.