Ravi Gupta

Ravi Gupta is a seasoned professional with experience in business development and customer service. Currently serving as a Senior Business Development Representative at BYJU'S since December 2021, Ravi is focused on identifying new business opportunities and developing growth strategies while optimizing processes and leading high-performing teams. Prior to this role, Ravi worked as a Senior Customer Service Executive at Smart Center Pvt Ltd from July 2020 to September 2021, where responsibilities included managing a telecalling team, training members, and driving revenue growth. Earlier experience includes serving as a Customer Service Officer at IndiGo, contributing to an enhanced passenger experience. Ravi holds a Master of Arts in English Language and Literature from Rabindra Bharati University and a Bachelor of Arts in the same field from Calcutta University.