Erika Welter is a Customer Success Manager at Bynder since November 2024, where the focus is on managing creative files and facilitating real-time collaborative processes. Previously, Erika held various roles at Meltwater from July 2021 to October 2024, including Account Manager and Client Success Manager, specializing in media and intelligence solutions. Earlier experience includes positions as a Senior Account Manager at EF Educational Tours from January 2017 to June 2021, and roles in recruiting and customer service at Signature Consultants and Southern New Hampshire University, respectively. Erika earned a Bachelor's Degree in Marketing from Southern New Hampshire University and has held leadership roles in professional development during academic tenure.