Arun Rajan

Arun Rajan serves as the Chief Operating Officer (COO) at C.H. Robinson. In this role, Arun leads the Product, Technology, Data Science, Analytics and Marketing organizations under a single vision to capitalize on our digital opportunity in service of our customers, carriers and employees. The COO organization sits at the center of the company’s customers, business strategy and technology platforms, driving industry-leading customer experience and value for the nearly 200,000 carriers and customers of C.H. Robinson.

Arun joined C.H. Robinson in September 2021 as Chief Product Officer. Before joining, Arun was the Chief Technology Officer (CTO) of Whole Foods Market, part of Amazon, where he led the creation and execution of the technology strategy for a large-scale transformation from a legacy technology landscape and ways of working to modern engineering practices and a technology landscape that heavily leveraged AWS/Amazon technology.

Previously, Arun held leadership positions at customer-obsessed Zappos, through its acquisition by Amazon, serving as Chief Operating Officer (COO) from 2014 to 2019 and Chief Technology Officer (CTO) from 2009 to 2013. As Zappos COO, Arun was accountable for the financial performance of Zappos and was responsible for creating and operationalizing business strategy across all major functions including merchandising, marketing, technology and fulfillment with a focus on sustainable and profitable long-term growth. During his time as Zappos CTO, Arun led the creation and execution of Zappos’ technology and data strategy in the context of rapid business growth and scalability.

Arun has been building and operating Internet based solutions since the mid ‘90s. His earlier career included roles as the CTO of One Kings Lane in San Francisco, Co-founder and CTO of New York City’s Intent Media, CTO of Travelocity Europe and LastMinute.com in London, and Co-Founder and CTO of ITRadar.com in Minneapolis.