Federica Calzoni currently serves as a Customer Service Specialist at C.P. Company, focusing on B2B customer relations at Tristate International SA since March 2021. Responsibilities include coordinating relationships with sales networks, monitoring shipments, resolving payment and delivery issues, managing inventory, and supporting agents in various functions, particularly in the French market. Previous experience includes a role as Regional Responsible at FTO - Federazione Turismo Organizzato, organizing local projects and initiatives, and internships in travel agency services and event promotion. Federica holds a Master’s degree in Tourism Strategy & Management from Università degli Studi di Milano-Bicocca and a Bachelor's degree in Tourism Sciences from Università degli Studi dell'Insubria, along with a diploma from Liceo Linguistico Giuseppe Terragni.
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