Lamar Faggart is an experienced IT Systems Analyst currently working at Cabarrus Health Alliance since September 2022. Prior to this role, Lamar served as an OCS Banker at Wells Fargo, focusing on online support from January 2016 to September 2022. Lamar's extensive background includes a position as a Customer Service Specialist/Lead Support at Duke Energy Corporation from April 2014 to September 2022, where responsibilities encompassed employee performance monitoring, coaching, managing escalated calls, and ensuring customer service excellence. Earlier experience includes a role as Team Lead at Windstream from December 2007 to May 2009, providing employee coaching and support in goal establishment and call escalations. Lamar is currently pursuing a Bachelor of Business Administration (BBA) in Business Administration and Management at the University of Phoenix, with studies ongoing since 2015.
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