Nick Hamilton

Nick Hamilton is a seasoned workforce management professional with extensive experience in client engagement and operational optimization across various industries. Currently serving as a Workforce Management Consultant at Calabrio, Inc. since December 2021, Nick oversees client strategy and facilitates the adoption of Calabrio products while driving innovation within the software suite. Previously, Nick held roles at Rackspace Technology, Carenet Healthcare Services, Allstate, Red Ventures, USAA, and Harris Connect, demonstrating a consistent track record in workforce optimization, tactical forecasting, and team leadership in call center operations. Nick's educational background includes studies in Kinesiology at Texas State University and general education at San Antonio College.