KH

Katie Hicks

Chatbot Operations Intern at Calendly

Katie Hicks is a professional with a diverse background in customer service, sales, and product support. Currently working as a Senior Product Specialist at Calendly, Katie collaborates with Engineers, resolves complex issues, and mentors junior team members. With previous roles at Apple, AmericasMart Atlanta, and The Admin Agency, Katie has demonstrated strong communication skills, attention to detail, and a talent for building relationships with customers. Katie holds a Bachelor of Arts degree in Film and Video from Georgia State University.

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Timeline

  • Chatbot Operations Intern

    January 1, 2024 - present

  • Senior Product Specialist

    May, 2022

  • Product Specialist

    August, 2021