Allison Croft

Allison Croft is an experienced professional currently serving as the Service Operations Manager at Calero-MDSL since October 2022. Prior to this role, Allison held the position of Account Engagement Manager at EMSAR, where responsibilities included managing operational risk issues and implementing solutions for complex accounts in lab and healthcare environments. Allison's previous experience includes working as a Service Delivery Analyst at Tangoe, where monitoring telecom data and resolving billing discrepancies were key duties. As a Program Manager at both DecisionOne and WorldWide Tech Services, Allison communicated with clients and managed extensive service events, consistently focusing on enhancing customer experience and operational efficiency.