Dylan Jones

Dylan Jones is an experienced professional in customer support and sales, currently serving as a Sales & Customer Support Representative at Caliber Aero, LLC since September 2023. Previously, as Customer Support Director at Ethika, Inc. from April 2021 to June 2023, Dylan implemented innovative strategies to enhance customer experiences and effectively led a team of agents. Other positions include Client Relations Representative at HQA Wire Products and Project Foreman at KAZONI, INC., where Dylan successfully completed multiple improvement projects. Dylan also held various management and leadership roles in companies such as SKINNY WIMP MOVING COMPANY and Sherwin-Williams Paints, focusing on customer service, sales growth, and marketing efforts. Dylan earned a Bachelor of Arts in Communication Studies from Biola University in 2014.