David García Pérez

David García Pérez has extensive experience in customer service and project management. Currently serving as a Customer Service Shift Manager at Caliente Interactive since February 2020, David oversees up to 30 customer service agents, focusing on KPI compliance and customer satisfaction. Previously, David held roles as a Project Supervisor and Project Consultant at Tergum México, where responsibilities included personnel allocation and project follow-up across multiple cities. Earlier positions include Communications Specialist at Ayuntamiento de Tijuana B.C. and Communications Assistant at El Colegio de la Frontera Norte A. C., where David specialized in content development for various media. David holds a bachelor's degree in Communication and a diploma in Electoral Campaign Strategies from Universidad Autónoma de Baja California.