Mary Prause

Mary Prause is an experienced customer service professional with a proven track record in multiple industries. Currently working as a Customer Service Representative at California Faucets since August 2021, Mary manages a high volume of phone inquiries related to product orders, pricing, and expediting processes while also handling email communications involving purchase orders and order modifications. Prior to this role, Mary served at US Lines, LLC., from May 2011 to October 2016, overseeing key accounts and providing specialized reporting. Mary's extensive experience began at A.P. Moller - Maersk, where from January 1992 to December 2009, responsibilities included managing client accounts and ensuring high client satisfaction while overseeing operations that generated several millions in annual revenue. Mary has a foundational education from Warren High School and furthered studies at the Interior Designers Institute.