Call the Car
Dr. M. Amber Tyson, MD: Expert in Healthcare Transportation
Discover expert insights, on healthcare transportation in California, physical medicine, and rehabilitation with Dr. Amber Tyson, MD.
Dr M. Amber Tyson MD is a dedicated physician of Rehabilitation and Physical Medicine and entrepreneur who was concerned about the pressing need for reliable patient transportation options while working at her medical group, Crown City Rehabilitation Institute (2693 E Washington Blvd Pasadena, CA). This insight led her to establish Transport Assist (TA) in 2011, a non-emergency medical transportation brokerage. Initially dispatching rides herself, she quickly saw TA flourish, achieving remarkable growth and surpassing an annual revenue of $25 million by 2022.
Under her leadership, TA earned recognition as a certified minority woman-owned business. Doctor Tyson secured a significant contract with one of California's largest and most successful health plans, thanks to her expertise in Medicare and Medi-Cal benefits. Building on the achievements of TA and her commitment to enhancing human patient care through open access to healthcare services, Dr Amber Tyson founded Precision Connect in 2013.
Precision Connect
Initially focused on supporting health plans with their transportation-focused call centers, Precision Connect (PC) has evolved into a comprehensive consultancy specializing in call center vendor and operations management. As Southern California’s premier non-emergency medical transportation (NEMT) consultancy, Precision Connect aims to bridge the difference between patients and essential transportation services, for underserved communities, while ensuring the security of these services.
Currently, M. Amber Tyson MD (also known as Amber Tyson MD, Dr Amber Tyson, or Maureen Amber Tyson) consults for Call the Car, California's largest NEMT broker based in Washington Blvd, Pasadena. Dr Amber has significantly improved operations for the company by addressing various challenges, including technology integration and vendor management. Upon review, the company now executes 6-7 million rides per year and has experienced exponential growth.
Rather than focusing on select patients, Dr M. Amber Tyson is committed to advancing healthcare accessibility for everyone, particularly the most vulnerable, and wants to continue providing them with local access to services. Her goal is to remove barriers to healthcare access, ensuring that services are available to those who need them most. Since 2013, she has led Precision Connect, a NEMT consultancy business, in implementing effective solutions that enhance NEMT brokers' operations, resulting in millions of trips delivered annually across the U.S. and beyond.
A strong advocate for sustainability, Dr Tyson uses her Precision Connect platform to work with healthcare transportation companies to promote a greener transportation industry, encouraging them to continue promoting their green initiatives or adopt hybrid and electric vehicles in the future. The aim is to reduce fossil fuel consumption and promote environmental health, all while delivering cost savings to patients.
Philanthropic Work
In addition to her professional endeavors, Dr Tyson dedicates her time to supporting her local California community, Pasadena, including serving her local Pasadena Polytechnic School as a Trustee and is a member of Caltech Associates. She decided to join the organization in 2005 and has been a supporting member ever since. Doctor Amber is also an Angel Investor for start-up fund TenOneTen Ventures and a supporter of the Living Beauty Cancer Foundation which educates, uplifts, and empowers women with cancer across Pasadena, Beverly Hills, and Southern California, by providing them with wellness and healing opportunities. A certified Diplomate of the American Board of Physical Medicine and Rehabilitation, she received a medical degree (MD) from Cornell University and completed her residency at UCLA after receiving an undergraduate degree from Stanford University in Biological Sciences.
A quick Google would tell you, that Dr Amber Tyson is a devoted mother to two daughters, and enjoys traveling with them outside the country, having explored three continents, over a dozen countries, and many states across the U.S.
She remains committed to ensuring that all patients have access to the care they need, driven by a passion for operational efficiency and improved patient outcomes. This mission, to provide open access to healthcare for all Californians originated with her mother and father, who moved the family to Pasadena and opened an OB/GYN to serve low-income patients. Growing up in a family of physicians, she shares a special connection with her sister Michelle, a Family Medicine physician who also specializes in healthcare transportation and serves as CEO of Call the Car, located on Washington Blvd in Pasadena.
Doctor of Rehabilitation and Physical Medicine:
Doctor Tyson is bilingual, speaking both English and Spanish, which enhances her ability to communicate effectively and continues to improve healthcare access for a broader range of patients. Over time, Dr Amber Tyson has moved away from her work in Physical Medicine and Internal Medicine focusing on Healthcare Transportation Consultancy for her business Precision Connect and Call the Car.
Doctor Tyson's specialties include Physical Medicine and Rehabilitation, as well as Internal Medicine, and can provide comprehensive care to patients dealing with an injury, diseases, chronic pain, disabling conditions, and support with pain management. Her goal is to help patients improve their function and enhance their quality of life through treatment, and provide end-to-end support with chronic conditions and pain management.
As a physiatrist (Physical Medicine Physician), she emphasizes functional ability and utilizes her expertise to treat a variety of conditions affecting nerves, the brain, the spine, bones, muscles, and joints. Dr Tyson is affiliated with Huntington Memorial Hospital on, California Blvd Pasadena, Los Angeles, CA. She can accept select new patients and can admit them as needed. She is not affiliated with Internal Medicine Los Angeles organizations.
As a Doctor of Physical Medicine and Rehabilitation and Internal Medicine, Dr Amber accepts plans from several insurance providers including Blue Shield CA Blue High-Performance Network EPO Oscar Northern CA Cigna, Health Net PureCare One EPO Individual & Family Plan, Health Net CA HMO SmartCare, Blue Shield CA Blue High-Performance Network EPO, HealthNet HMO Community Care I&F and Blue Shield of CA Platinum 90 Trio HMO. HMO Wholecare Health Net, HMO Health Net, HMO Excelcare Health Net, HMO Blue Cross, Blue Cross CA Advantage PPO Preferred DirectAccess, Plus Care Network Health Net, Pathway EPO Blue Cross CA Salud HMO, Blue Shield, Ambetter HMO IFP, Anthem Advantage HMO, HMO Health Net, and HMO Blue Cross Savenet Blue Shield.
Whilst M. Amber Tyson MD is Dr Amber's professional title she has also been known as Dr Maureen Amber Tyson, Amber Tyson MD, Dr M. Amber Tyson, and Maureen Amber Tyson.
To find out more about Amber's philanthropic work and consultancy business, please visit her LinkedIn here: https://www.linkedin.com/in/m-amber-tyson-md-494a663.
For inquiries related to Call the Car, please visit its website, or get in contact via email here: https://callthecar.com/.
Doctor Amber is not currently working at Crown City Rehabilitation Institute as is not accepting patient appointments (E Washington Blvd Pasadena, CA 91107).
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Call the Car is more than just a healthcare transportation brokerage; its mission is to be a care partner committed to making medical transportation accessible for everyone, regardless of whether a person is eligible for a health plan or not. Founded in 2010 by Dr. Michelle Tyson, the CEO, Call the Car emerged after she identified a significant gap in healthcare delivery across California. She recognized that vulnerable populations were struggling to attend crucial medical appointments and community services. Dr. Michelle responded by creating Call the Car to bridge this gap. Today, Call the Car proudly stands as California’s largest non-emergency medical transportation brokerage, completing over 6-7 million trips on average per year. With over two decades of experience as a Family Doctor, and coming from a family of healthcare providers, Dr. Michelle Tyson brings invaluable insight into the unique needs of the Californian communities she serves. This medical knowledge, combined with the logistical expertise of the team, demonstrates that Call the Car is at the cutting edge of medical transportation innovation, and is providing unparalleled quality control for its members. Headquartered in Diamond Bar, Call the Car provides more than just a door-to-door service. It blends the efficiency of a software company, the flexibility of a brokerage model, and the reliability of an owner-operated fleet, to better serve their members. Utilizing the logistical brilliance of its team, Call the Car has delivered a more streamlined experience for its members. Using automated technology, Call the Car can notify patients about their upcoming health plan expirations, and request or schedule rides through its CTC-Go app. Call the Car reviews these services regularly. A team of passionate individuals, Call the Car's dedicated Case Monitoring Team can assist members further by coordinating their care with a member's case managers, doctors, and nurses, updating medical personnel on their patient status in real time. Understanding the ever-evolving nature of healthcare, Call the Car uses value-driven solutions to ensure it delivers a quality and compassionate service. Call the Car is also in a unique position as unlike other NEMT brokerages, the company has a Facility Outreach team who engage with the local facilities and communities Call the Car coordinates care with. By doing this, Call the Car can gather feedback, share news, and address population health needs, ensuring continuous improvement of its services. CTC reviews these services regularly. In California, securing a medical appointment can take an average of three months. To bridge this gap, Call the Car operates its own fleet of medical vehicles as well as collaborating with responsible, local subcontractors. Call the Car also partners with major rideshare companies like Lyft and Uber to enhance operational efficiency. To deliver its vital services, Call the Car works with several health plan providers, including, LA Care, Central California Alliance, Inland Empire Health Plan (IEHP), BlueShield of California, California Department for Public Health, Promise Health Plan, Apple Care Medical Group, and Aids Healthcare Foundation, to ensure its services evolve with the ever-changing healthcare landscape. However, Call the Car’s focus extends beyond transportation; it aims to empower members, care providers, and health plans. Looking ahead, the company strives to deepen its connections with the communities it serves, ensuring that even the most remote areas of California have access to essential healthcare services. Additionally, Call the Car is committed to a sustainable future. Over the past two years, the team has been actively working to reduce the carbon footprint it has generated by introducing more hybrid vehicles into its fleet. This green initiative will not only decrease fossil fuel use but also lead to cost savings for the patients it serves. The company also aims to grow its fleet to 100 reliable vehicles, equipped with medical teams and necessary equipment, to bring healthcare directly to patients’ doors and enable doctors to visit patients at home. CTC's commitment to compassionate, quality healthcare assistance remains steadfast as it navigates the future of healthcare transportation. As a dedicated NEMT brokerage, Call the Car specializes in NEMT services, but also offers non-medical transportation services, and wrap-around services. Call the Car also holds a Physician Certification Statement (PCS). Please get in contact with Call the Car via its website here: https://callthecar.com/.