Virat Katyal

Virat Katyal has a diverse work experience in various roles and industries. Virat started their career at Symcor in 2007 as a Major Incident Manager and worked there until 2016. Afterwards, they joined Scotiabank as a Manager for Core Business Banking Applications in 2016 and stayed with the company until 2017. Virat then worked at Sunwing as a Manager for IT Support from 2017 to 2018. In 2018, they joined Rothmans, Benson & Hedges Inc. as a P3 Technical Consultant and worked there until 2019. Most recently, in 2020, they became the North America Regional Head of Problems and Major Incidents at Calligo.

Virat Katyal's education history includes several certifications and degrees. Virat holds an ITIL Foundation Certificate in IT Service Management from Axelos. Virat also completed a course titled "The Coaching Mindset For Engaging and Developing Others" from Ecornell University. Additionally, Virat obtained a Master's degree in Computer Science from Maharishi Dayanand University in India.

Virat has obtained multiple certifications from Microsoft, including Microsoft Certified Desktop Support Tech, Microsoft Certified in Planning, Implementing and Maintaining Windows Server AD Infrastructure, and Microsoft Certified Systems Administrator.

Furthermore, Virat has acquired additional certifications from LinkedIn, including IT Service Management Foundations: Problem Management and Putting ITIL® into Practice: Problem Management Techniques, both obtained in March 2022.