Zachary Morris is an experienced professional in operations and fraud management with a strong background in customer service. Currently serving as a Fraud Associate at Calm since December 2020, Zachary collaborates with Customer Experience and Security teams to reduce fraud risk while ensuring positive customer interactions. Previously, Zachary worked at DoorDash as a Site Manager, effectively leading a team and managing daily operations at the DashMart in Cleveland, Ohio, after serving as a Shift Supervisor in the same location. Earlier experience at Uber includes roles as an Associate Program Manager and Operations Administrator, where strategic initiatives were developed and operational efficiencies were overseen. Zachary holds a Master of Public Administration degree from the University of Illinois Chicago and a Bachelor of Arts in Political Science from John Carroll University.
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