Rami Dahabreh

Rami Dahabreh is an experienced IT and project management professional with a strong background in IT Service Management (ITSM), Business Intelligence (BI), and Enterprise Resource Planning (ERP). Currently serving as the ITSM Process Manager at Campari Group, Rami focuses on optimizing ITSM processes using ServiceNow and promoting ITSM adoption across stakeholders. Previous roles include Global Applications Service Owner at Campari Group, ServiceNow SPM Manager and IT Demand & Intake Request Manager at Indeed.com, and Project Manager & Solution Architect at Lightbridge Solutions. Rami has managed various projects and teams across several organizations, including Accenture and Cummins Inc., and holds a Master's Degree in Business Informatics from Northern Kentucky University and a Bachelor's Degree in Computer Information Systems from Jordan University of Science and Technology.