Suzanna Samaroo

Suzanna Samaroo is an experienced professional in customer experience and operational management, currently serving as Senior Manager of Customer Experience Operations - Marketing Operations at Canadian Red Cross since June 2022. Prior to this role, Suzanna held various positions at Bimbo Canada from August 2014 to September 2021, focusing on consumer engagement and operations, including risk management and communications. Previously, extensive experience was gained at Kellogg Company, where roles included Manager of Consumer Response Operations and Manager of Consumer Food Safety, Quality and Claims, starting from 2004. Educational achievements include a Diploma in Business Administration with a Marketing Concentration from McMaster University and a Certificate in Business/Corporate Communications from Ryerson University, alongside studies at Schulich School of Business and Glendon Campus of York University.