Rachel Smoller is a seasoned professional in customer success and account management, currently serving as Strategic Customer Success Manager at Canary Technologies since October 2025. Previously, Rachel held various roles at Instawork from November 2020 to October 2025, including Strategic Account Manager - Retail Lead and Enterprise Account Manager. Prior experience includes serving as Operations Manager at Marriott International, where involvement included the Management/Leadership Development Program at The New York Marriott Marquis. Rachel began the hospitality journey as a Restaurant Intern at The Gardens at The Penn Stater Hotel and Conference Center while studying at Penn State University, where a Bachelor of Applied Science in Hospitality Management was earned in 2019, with additional education from Florence University of the Arts in 2018.
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