Jacob George

Jacob George has a strong background in customer education and support roles. Their most recent position is as a Customer Education Specialist at Canoe, where they began in November 2021. Prior to this, Jacob worked as a self-employed Customer Education Consultant, providing advice and assistance to small businesses in areas such as documenting processes, defining communication channels, and establishing style standards. Jacob also collaborated with the founders of TradingLite.com to develop their learning center.

Before their self-employment, Jacob was a Technical Support Specialist at Snap Inc. from September 2016 to October 2017. Their earliest listed work experience is as a Media Support Specialist at UC Berkeley, where they supported professors, students, and faculty in creating online video courses. During their time at UC Berkeley, they played a crucial role in setting up a custom in-house video streaming system and helped grow the media team. Jacob also utilized modern DSLRs to film a wide range of guests, including high-profile governors, CEOs, and individuals with disabilities. Jacob worked at UC Berkeley from March 2013 to August 2016.

Jacob George earned a Bachelor's of Science degree in Computer Science - Human Computer Interaction from Virginia Tech between 2007 and 2011.